On app videos are just showing a black screen
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bonnibands
Bracelet King
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2 weeks ago by bonnibands
So when I click on a vid to watch it shows the thumbnail but as soon as I press play the screen just goes black and I can’t see anything. Any one experiencing this too? Mods is there anything you can do?😊❤️🌺
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halokiwi
Moderator
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2 weeks ago by halokiwi
Is this happening on all videos or only on some? If only some, could you give the number of the pattern?
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bonnibands
Bracelet King
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2 weeks ago by bonnibands
On every video I’ve tried to watch in the past five days but I haven’t tried that many… I’ll check now
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bonnibands
Bracelet King
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2 weeks ago by bonnibands
@halokiwi
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bonnibands
Bracelet King
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2 weeks ago by bonnibands
I think it’s every video.😊🌸💜
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just_mere
Bracelet King
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2 weeks ago by just_mere
@bonnibands do you use the app? If so I believe I have the same issue
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bonnibands
Bracelet King
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2 weeks ago by bonnibands
@just_mere yes I am using the app😊
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just_mere
Bracelet King
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2 weeks ago by just_mere
Oh I just read the full forum title, bit of a dumb question to ask, sorry 🤦♀️ but yes, I have the same issue. I haven’t found a solution, but usually if I need to watch a video I just go into my safari browser instead of through BB
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bonnibands
Bracelet King
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2 weeks ago by bonnibands
@just_mere ok! Thanks for the tip!😊
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shannonrae
Bracelet King
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7 hours ago by shannonrae
Yep I’ve had this problem for a couple years now, I have to click the title of the video and just be taken to YouTube in order to watch them
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