Uploading photos
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Vanna4
Bracelet King
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1 month, 2 weeks ago by Vanna4
Hi! Every time I try to upload a photo now on the website, it says "This photo is either not an image or a corrupted image," but when I upload the same photo's on the app, they go through with no problem. Does anybody know why this is happening?Thank you! 🙂 |
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halokiwi
Super Moderator
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1 month, 1 week ago by halokiwi
Are you uploading both images from the same device (your phone or tablet) or different devices (your phone or tablet and something else)?
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Vanna4
Bracelet King
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1 month, 1 week ago by Vanna4
@halokiwi oh! I’m not! I didn’t realize that that would make a difference.
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halokiwi
Super Moderator
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1 month, 1 week ago by halokiwi
If you are sending images from one device to another, the image might change in some way, so it is best to upload the image from the device you took it on.
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Vanna4
Bracelet King
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1 month, 1 week ago by Vanna4
@halokiwi That makes sense! I was sending it from my phone to the computer. Thank you!
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